Support Ticket
Open a ticket directly from the platform's administration panel. The initial response is guaranteed within a maximum of 4 business hours, and critical issues are handled with priority.
contact.htmlFill out the form and you will receive a response within 24 hours. We analyze your needs and propose a suitable technical solution for your SME.
We respond within a maximum of 4 working hours, Monday to Friday.
Headquarters: Splaiul Frasinului 3B. Schedule: Monday–Thursday 09:00–17:30, Friday 09:00–15:00. Outside working hours, leave a message by email or on the voice robot – we will follow up on the next working day.
Phone: 0781948600 (available during schedule). Email: info@devcyprus.com – for technical documentation, quote requests, or bug reports.
Prefer a written channel? Use the form on the website (we respond within the same 4 hours) or leave a voice message on our robot – the call is recorded and we receive an automatic notification. We do not use live chat, but all messages receive a confirmation of receipt.
We offer direct technical assistance, with clear response times and access to an updated knowledge base.
Open a ticket directly from the platform's administration panel. The initial response is guaranteed within a maximum of 4 business hours, and critical issues are handled with priority.
contact.htmlFor urgent situations, you can call 0781948600, Monday through Friday, between 09:00 and 18:00. Calls are handled by an engineer who knows your account context.
contact.htmlAccess step-by-step guides, frequently asked questions, and video tutorials updated monthly. Most questions find their answers here, without needing to wait for an operator.
blog-1.htmlWrite to info@devcyprus.com and receive a response on the same business day. Recommended for detailed requests, documentation, or feature modification requests.
contact.htmlFor business packages, we offer a customized SLA with a response time of under 1 hour for critical incidents and scheduled maintenance outside peak hours.
product-2.htmlIn the FAQ section, you will find answers to the most common questions about billing, security, integration, and updates. We update the list monthly, based on received requests.
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